There are three discount modes available on our website:1. Point&DiscountTo thank our loyal customers, our website offers a friendly points system. Based on your accumulated spending, you will enjoy different discount levels. Each order you complete earns you points, which can be redeemed for items, discount codes, gift cards, and more. 2. Store CreditStarting June 2025, we launched a cashback system. For large orders, you can enjoy higher cashback rates. The returned store credits can be used toward your next purchase, helping you save on future orders.3. Shipping RebateThe relationship we have fostered with the international transporting company who handles all of our shipping is beneficial not only to us but benefits our customers as well! When our high shipping volume has afforded us a discounted rate, we can reduce what we charge our customers for transport. On the occasions that our shipping fees are lowered we decided that refunding the customer that portion of their payment was the best/fairest option. We will always put our customers first! In this event, all shipping refunds will be provided within thirty (30) days of purchase via gift card. Gift cards will be issued the contact e-mail provided by the buyer. Simple instructions on how to redeem your refund gift card will be provided along with it for a hassle-free check out. As always, there is no processing fee and these gift cards dont expire or diminish over time.Note: This offer is only available on single order in which weight is 10kg(22lbs) or more. The heavier the item you buy, the more money you can potentially get back.Purchasing goods weighing more than 21kg(46.2lbs) will result in the greatest shipping discount.

When you redeem a reward, your points are immediately exchanged for the reward. But, you do not need to use the reward immediately. If you choose not to use the reward, it will be saved in your panel under Your rewardsTo use a previously redeemed reward, login to your account. Then click Your rewards and select the reward you want to use. Copy and paste the discount code at checkout, or click the Apply code button to apply it to the cart immediately.

All prices on our website are already wholesale pricing; but, for clients who have been with us for a long time, we have set up additional reductions to thank you for your continued support.1. VIP TiersThe consumption amount is calculated based on the accumulation of all your lifetime orders and will not be reset. Once you reach the VIP level, you will not be downgraded.2. VIP entry rewardsEntry rewards are issued to customers when they enter a new VIP tier.

Store Credit and Gift Card:Both can be used like cash during checkout to pay for your orders. You can apply them directly to reduce the total amount payable on your purchase.Discount Rewards:Special discounts or promotional codes that reduce the price of your current order. Customers cannot use more than one fixed amount discount on a single purchase, free products and discount codes cannot be used in one order, customers will need to choose between discount code award and free product - you cannot take advantage of both on a single purchase.If you use two discount codes, the system will only apply the larger discount code.

1.Select a reward from the list of available rewards and click to redeem.2.Once redeemed, you can click Add product to cart. This will automatically add the selected free product reward and discount to the cart for an easy checkout. 🎉3. The product will be automatically added to the shopping cart and the price will be $0.00FAQ1.What should I do if I accidentally delete the free products in my shopping cart?A: You can click here to view the free products you redeemed and add them back to your cart.(You must log in to your account to view your points and rewards).2. Can free products be used with order discount codes?Sorry, you can only enjoy one discount per order. If you choose a free product, you cannot use the discount code.

To turn points into a reward, you will need to log into your account. Once logged in, you need to open the rewards panel.Next, click on Ways to redeem.If you do have enough points for one of the rewards, there will be a Redeem button. To redeem points on Incremental rewards, you need to use the points slider to select the amount of point they would like to spend, then click Redeem:Upon clicking redeem, you will be taken to a page that shows the coupon code with a button to Apply code which will automatically apply that coupon code to the checkout.You will get an email with the coupon code for records. The code will also be stored in their rewards panel under the Your Rewards section at the bottom.FAQ:Why are some of the rewards loading?These aren't "loading". This icon shows the customer how close they are to getting that reward if they don't have enough points yet